Deanna Pyper

Deanna has worked across the health and human services sectors, including government, private and not-for-profit.

Project experience

Organisational design

• developed, implemented and evaluated a community pharmacy professional service, to improve patients' medication compliance across Australia, for the Pharmacy Guild of Australia, through organisation and behaviour change approaches.
• assisted a government organisation deliver sustained changes in ways of working and helped them articulate the vision and purpose of a new branch. This included design and delivery of a two day business planning workshop.
• worked with a large private organisation to review and implement effective governance structures, facilitated workshops and created tools to better align different groups
• organisational effectiveness review, which involved an OEP survey to highlight underperforming elements within the organisation, followed by a series of workshops to identify the drivers of underperformance.

Strategy and evaluation

• evaluated the impact of palliative care guidelines on the provision of palliative care by general practitioners. This involved extensive key stakeholder and general practitioner consultation across Australia.
• evaluated two community pharmacy programs for improving medication compliance
• strategic and business planning for a number of public and private sector organisations.

Health and public policy

• coordinated and facilitated a mental health roundtable process, which drew together clinical experts, academics, health executives, central agency representatives and politicians from across Australia.
• co-facilitated activity mapping sessions within emergency departments, bringing together medical, nursing, clerical and support staff to identify activities, skills and responsibilities required to run an emergency department.

Education / accreditation / board membership

• Bachelor of Arts, Psychology (Honours), Macquarie University
• Combined PhD / Masters of Organisational Psychology, Macquarie University (current)
• Provisional Registration, Australian Health Practitioner Regulation Agency
• Member of the Australian Psychological Society (APS)

Past employment

Deanna was a Senior Consultant at PricewaterhouseCoopers (PwC) in the National Health Practice for over three years.

Interests

Deanna is a keen softballer, novice baker and self-proclaimed coffee connoisseur. However, much of her spare time at the moment, is spent writing her PhD thesis, at her family’s beach house.