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Business and the art of transformation series, Sydney 2010
5 May 2010

Insights from Australian business leaders on how to lead and transform organisations

'The ability for organisations' to transform is vital to their long-term success’. Nothing can be more true having witnessed the performance of some Australian organisations throughout the global financial crisis.

Join your peers and hear from well-regarded business leaders who have delivered major transformation programs in their organisations this year. The series is designed around four essential theoretical frameworks including Working at scale, Activating leadership and Persist and deliver.

Following are the soirees in this series that we encourage you to join. For more details, please contact your Nous consultants or Blake Mason on (02) 8281 8021.

Work at Scale

Date: 5th August 2010
Time: 5:30 - 7:30pm

Speaker: Katrina Baird, Child Support Agency

Building critical mass and momentum is another driver for success.

Child Support Agency (CSA) engaged Nous to design, deliver and evaluate a Customer Focus Training Program to deliver the Agency’s customer service transformation agenda. Nous delivered over 1,300 workshops to 3,650 staff across all levels (CEO to frontline) and business areas in 31 locations around Australia. The program fostered a consistent understanding of customer service, invigorated staff perceptions of their roles and influenced and established a new set of behavioural norms across the organisation.

Assistant Secretary in charge of Quality Analysis & Stakeholder Engagement, Katrina Baird will take us on the CSA transformation journey.

Activate Leadership

16th September 2010
5:30 - 7:30pm

Speaker: Richard McIndoe, TRUenergy

Leaders drive transformation and it is important to develop the capabilities of people to lead the organisation through change.

Hear from Richard McIndoe, Managing Director of TRUenergy about Activation leadership. TRUenergy, one of Australia’s leading energy suppliers transformed their culture in response to the carbon constrained world. To achieve this, they engaged leaders in a series of integrated programs focused on coaching skills, positive workplace climate, motivation and the most effective drivers of individual performance. This transformation has achieved multi-million dollar savings and efficiency improvements for the company and significant shifts in workplace climate.

register here...

Persist and Deliver

Date: 11th November 2010
Time: 5:30 - 7:30pm

Speaker: Greg Rowntree, Insurance Australia Group

It is crucial to hold people to account for doing what they said they would do. Create a process that supports people in their intention to follow through.

Insurance Australia Group’s (IAG) Building Successful Partnerships program involved the design and delivery of a program engaging all staff. The program aimed to enhance their people’s capability to build successful partnerships within business units. This was achieved through a series of interactive workshops working on core capabilities needed for behaviour change. All staff participated in a common core module followed by two more modules broken into streams reflecting different types of working relationships. This is a true example of where persistence and delivery made improvements to business outcomes.

Senior Manager, Corporate Applications, Greg Rowntree will explore the IAG journey with the group

The sessions above are most valuable if you attend the series, however they do hold their own individually!Make sure you register early for each session to ensure you do not miss out.

The series will be held at The Nous Group boardroom - Level 5, 222 Clarence Street, Sydney. It includes networking drinks and canapés and is free for invitees. If you require any further information please contact Blake Mason on 03 8602 6200 or email blake.mason@nousgroup.com.au.

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