Financial services

Financial services

Australia’s financial services sector is well regulated and appropriately conservative. Our weathering of the GFC is a testament to this.

Following the GFC there are a range of hurdles to growth across the sector:

  • For mid‑tier and non‑bank lenders, the key issue is how to continue to compete successfully in the face of higher funding costs and the lack of economies of scale?
  • Larger banks are trying to identify new sources of growth in a stable market with low systems growth.
  • Wealth businesses are grappling with how to offer compelling investment opportunities that are competitive with specialist fund managers, and how to reconfigure their financial planning networks to align with changing planner regulations and remuneration.
  • Insurers are facing competition from banks that leverage their existing relationships, and new specialised low cost online providers.

Nous offers effective specialist consulting on strategy, organisation capability and business improvement to enable financial services companies to successfully compete to grow market share and profitability.

We have assisted major banks to develop effective, implementable and enduring solutions that include:

  • strategy, both internationally and in Australia
  • corporate planning to translate strategy into pragmatic and achievable business plans
  • business models including organisation design, resourcing and roles
  • service delivery design, including channel optimisation and process redesign, and
  • implementation of change.

In addition, we have worked with financial services clients on post‑merger integration, bringing our unique combination of strategy, people and process expertise together to assist organisations to quickly and effectively integrate. 

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View more key people

Key people

Greg Joffe

Greg Joffe

Principal

Service lines

  • Public policy
  • Business strategy
Ian Lees

Ian Lees

Principal

Service lines

  • Leadership & people development
Felicity Hudson

Felicity Hudson

Principal

Service lines

  • Organisational capability
Kelly Samson

Kelly Samson

Principal

Service lines

  • Organisational capability
Penelope Cottrill

Penelope Cottrill

Principal

Service lines

  • Organisational capability
Ric Lamont

Ric Lamont

Principal

Service lines

  • Information management & technology
David Bowser

David Bowser

Senior Consultant

Service lines

  • Public policy
  • Business strategy
Karen Roberts

Karen Roberts

Senior Consultant

Service lines

  • Leadership & people development

Our work

Cross-sell of wealth products and services to business banking customers

Nous worked with one of the four major banks to build the cross-sell of wealth products and services to business banking customers.

Our work included segmentation of the business...

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Mid-term strategy for business banking division of a 'big four' bank

The business banking division of one of Australia's four major banks, and one of Australia's largest businesses in its own right, engaged Nous to formulate its mid-term strategy....

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Building engaging leaders for a major Australia insurance company

 A major Australian insurance company set a business growth strategy with a target date of 2013. A key success factor was the capability of frontline and middle level managers to...

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Latest news

Nous Group finalist for 2012 BRW Client Choice Awards

10 February 2012

BRW magazine today announced the nominations for the 2012 Client Choice Awards - the most...

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Nous events

Congratulations AHRI awards finalists!

As a proud sponsor of the 2011 Australian Human Resources Industry (AHRI) annual awards for excellence, Nous...

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