Human services
While human services face continued and increasing demands, many opportunities exist for modernising the delivery and receipt of these services. All the right imperatives to achieve genuine improvement on the current state of affairs are in place. That is, a more informed and empowered citizenry better able to exercise choice and responsibility, and a public sector committed to transparency and open to more personalised service delivery and other service innovations.
To make a positive and enduring difference, we need to be able to answer the following questions:
- What strategies ensure the best use of resources, delivered at various points in life, and minimise more costly and interventionist approaches?
- How can governments and the non-profit sector partner more effectively in the design and delivery of human services?
- How can the Commonwealth Government and states improve efficiency and reduce duplication without a failure to provide services to those who most require them?
- What is the best strategy for workforce recruitment, retention and deployment in a decreasing pool of skilled people?
Our values drive us to achieve positive influence with a strong emphasis on making a difference for the most disadvantaged in our community.
We make complex problems navigable. Nous’ human services team brings a distinctive blend of consulting expertise and deep experience across federal, state and local government, private and non-profit organisations. We have worked with policy-makers, service deliverers, management boards, regulators, insurers and those focussed on building and maintaining the necessary skills in the sector.
The clients we work with value our expertise in governance and organisational issues as much as in the strategy and public policy dilemmas that affect all who work in this most publicly exposed sector. We combine a desire to work with our clients on innovative approaches with a respect for a sound evidence base to support any recommendations.
Contact us for more info on Human services
Key people
Greg Joffe
Principal
Service lines
- Public policy
- Business strategy
Lea Thorpe
Principal
Service lines
- Leadership & people development
Sandy Forbes
Senior Consultant
Service lines
- Public policy
- Business strategy
Tim Orton
Managing Director
Service lines
- Public policy
- Business strategy
Jim Davidson
Senior Adviser
Service lines
- Public policy
- Business strategy
Stephen Hunter
Senior Adviser
Service lines
- Public policy
Wayne Jackson
Senior Adviser
Service lines
- Public policy
Yehudi Blacher
Senior Adviser
Service lines
- Public policy
- Business strategy
Denise Sykes
Principal
Service lines
- Organisational capability
Leanne Wallace
Principal
Service lines
- Business strategy
- Public policy
Maryann Hazard
Principal
Service lines
- Business strategy
- Public policy
Richard Rawling
Principal
Service lines
- Organisational capability
Tanya Smith
Principal
Service lines
- Business strategy
- Public policy
Zac Ashkanasy
Principal
Service lines
- Business strategy
- Public policy
Aaron Maher
Senior Consultant
Service lines
- Public policy
- Business strategy
Benjamin Battisson
Senior Consultant
Service lines
- Leadership & people development
Marcus Harvey
Senior Consultant
Service lines
- Information management & technology
Megan Small
Senior Consultant
Service lines
- Leadership & people development
Our work
State-wide system improvement rollout
Nous undertook a "snapshot" formative evaluation and review of the rollout of a new electronic client relationships information system (CRIS). The approach was to test a number...
Analysis of societal costs of homelessness
Nous worked with the City of Sydney to identify the societal costs (health, police, justice, et al) of the cohort of around 100 people based in Woolloomooloo (near Sydney's CBD)....
Leadership skill development delivers results for a federal government department
The Department of Human Services (the Department) engaged Nous to design and deliver an ongoing leadership development program for APS6 leaders in the Debt Management Branch of...
Latest news
Nous Group finalist for 2012 BRW Client Choice Awards
10 February 2012
BRW magazine today announced the nominations for the 2012 Client Choice Awards - the most...
Nous events
Adelaide Festival of Ideas
Nous was proud to support the 7th biennial Adelaide Festival of Ideas in October 2011. The festival offered...